General Information
Protecting your personal data is one of the key priorities of FILAEST IMPEX S.R.L., headquartered at Bucureşti, Sectorul 5, Strada CAP. MISCA PETRE, Nr. 12, Bl. M13, Etaj 3, Ap. 15, Romania, in its capacity as Data Controller.
This document explains how we process your personal data when you use our website https://antiques.eastphila.eu/ (“the Website”).
What Personal Data We Collect
- If you are a customer
- Name & surname
- Phone number
- Email address
- Billing & delivery address
- Purchase history
- Preferences related to products and browsing behavior
- Any other information you voluntarily provide when placing an order or creating an account
- If you are just a visitor
- Data you provide voluntarily via our contact form, email, or inquiries
- Technical data like cookies, browsing statistics, or IP addresses (see our Cookies Policy)
We do not collect unnecessary data, nor do we sell your data to third parties.
Why We Process Your Data
We process your data only for legitimate and transparent purposes:
- To fulfill your orders → process, validate, ship, and invoice your purchases
- To comply with legal obligations → e.g. tax and accounting requirements
- To improve your experience → enhance the functionality of our Website
- For marketing purposes (only if you consent) → newsletters or special offers
- For security reasons → preventing fraud and ensuring safe transactions
We will never use your data for automated decision-making or profiling without your explicit consent.
Legal Basis
- Contract performance → necessary to deliver your order
- Legal obligations → e.g. issuing invoices, archiving
- Legitimate interest → improving our services
- Consent → only when you explicitly subscribe to newsletters or marketing emails
How Long We Keep Your Data
- We keep your data only as long as necessary to fulfill the purposes above.
- For legal and accounting obligations, we may retain certain records for up to 10 years.
- You can request deletion or anonymization of your data (see “Your Rights”).
Sharing Your Data
We may share your data only with trusted partners who help us provide our services:
- Courier companies for delivery
- Payment processors
- IT & hosting service providers
- Public authorities when required by law
We do not transfer your data outside the EU unless necessary and only with proper safeguards.
Your Rights
Under the GDPR, you have the following rights:
- Right to be informed about how we use your data
- Right of access to see what data we hold about you
- Right to rectification if your data is inaccurate or incomplete
- Right to erasure (“Right to be forgotten”) when your data is no longer needed
- Right to restrict processing under certain conditions
- Right to data portability in a readable format
- Right to object to data processing for legitimate reasons
- Right to withdraw consent for marketing at any time
- Right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP)
Contact for Data Protection
If you have any questions or want to exercise your rights, contact us:
[email protected]
+40 766 809 599
Or by post:
FILAEST IMPEX S.R.L.
Bucureşti, Sectorul 3
Strada Prof Daniel Barcianu, Nr. 36, Etaj 1, Ap. 2
Cookies
Our website uses cookies to improve your browsing experience. For more details, please see our Cookies Policy.